VCU Technology Services

VCUCC Forms

Request to install/configure new hardware in VCUCC Please click the link above which will take you to Remedy to request assistance with design, planning, and procurement of your new server system(s), and also discuss your plans for hosting separately acquired systems at VCUCC's computer facility.  When creating a new ticket in Remedy, select 'Server Provisioning'.

Establish a Service Level Agreement with VCUCC
Sample form in Word format. VCUCC's practice when establishing relationships is to formulate a Service Level Agreement (SLA) with customers, similar to this sample document, to clarify and emphasize both parties roles and responsibilities. Some groups with current SLAs with VCUCC are the Biotech Research Park, the state Department of Mining, Minerals, and Energy, Facilities Management, the VCU Foundation, VCUCard, and VCUNet.

Request VCUCC TSM Backup Services
You can utilize this form to request backup and archive services utilizing VCUCC's tape library systems.  The link above will take you to Remedy.  Select "Server Backup" when creating a new ticket.

Request to add a new database
You can use this form to request a new SQL Server or Oracle database.

UCC Server Build/Provisioning SOP Checklist for Servers administered by UCC Staff
The forms used by the UCC Staff for Server Builds are available on request by contacting the UCC NOC.

UCC Decommissioning Checklist for Housed Servers
This form is used as a checklist for Decommissioning Housed Servers. The form's checklist will guide you through the required steps for Server Decommission and removal equipment from the Computer Center.

Request New LDAP Attribute
You can use this form to request a new LDAP attribute.  This form is for use by VCU faculty and staff only.

Request New LDAP Group
You can use this form to request a new LDAP group.  This form is for use by VCU faculty and staff only.

New Appworx Request
You can use this form to request a new Appworx Job.